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Returns

We endeavor to ensure you are 100% satisfied with your order. If you are not please contact sales@bubblecustomised.co.uk and one of the team will be able to help you. Due to the bespoke nature of our productions, we can only accept returns where there has been a manufacturing fault, either with the garment or decoration. Please return faulty goods to us within 30 days of receipt for us to investigate. Please note the Distance Selling Regulations Act of 2000 does not apply to ‘personalised goods or goods made to a consumers specification’.

We are unable to accept returns due to issues with sizing or colours. We supply items from a number of manufacturers and all of these will have slightly different sizing to one another. On each product listing there will be a size chart and we strongly advise you refer to these prior to ordering your products.

All blank garments can be returned to us within 30 days of purchase either to exchange or for a refund. Please note any delivery costs will not be included in the refund. School Uniform – we have a 45 day return policy where items can be returned, as new, with all the labels on, within 45 days of you ordering, either for an exchange or refund.

 

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In order to use a design you must have the full rights to it. If you are unsure or have any doubts, please confirm your ownership or seek permission from the copyright owner.

When you save a design, you are agreeing to the following terms:

  • I hold commercial rights to reproduce the design.
  • If for any reason the legal owner of this design contacts fulfillment house, they will be directed to me.
  • I understand illegal use of third-party copyright content is a serious offence and can lead to penalties.
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    How many colours are in this design?

    You now have multiple elements making up this screenprint design

    Select the colours that appear in your design.

    You need to specify the total number of unique colours used across all the elements in your design.

    This helps us determine the pricing based on the number of colours in your design.

    • (plus white base)

    You can also specify the colours used in your design eg "Red", "Blue", "pantone 1809".

    If you dont tell us, our professional designer will work it out for you.

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    Re-use existing screen print designs

    You have already used screen printing in this order. To avoid additional screen costs you can re-use an existing screen print design for this product.

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